Refund policy
Change-of-mind returns
We don’t accept returns or provide refunds solely because you changed your mind or decided SkyDeck isn’t right for your setup. Before ordering, please review the selected display size, INAV/MAVLink requirements, power and wiring requirements, and included items.
Wrong, damaged, or defective items
If your order arrives damaged, you receive the wrong item, or your SkyDeck has a suspected defect, contact us before returning it. Include your order number and a description of the issue; photos or a short video can help. We may ask you to complete reasonable troubleshooting steps to identify the problem.
If we confirm a product defect within 90 days of delivery, we’ll repair or replace it at no charge, or refund you if repair or replacement isn’t available. If a return is needed for a confirmed defect, or because we sent the wrong or a damaged item, we’ll provide a prepaid return label.
Damage caused by incorrect power or wiring, crashes, liquid exposure, or unauthorized modifications isn’t covered by this defect policy. This policy doesn’t limit rights provided by applicable law.